Refund Policy

Digital Products

We will make every effort to deliver your digital purchase to you. Please contact us by email or phone if you need any assistance.

If you are not happy with your purchase and would like a refund, please contact us by email or phone with the reason and we will provide a full refund.

Physical Products

We will make every effort to deliver your physical purchase to you. Please contact us by email or phone if you have not received it within a reasonable time. In most cases, we will post a new product to you. If you have received your purchase, but you are not happy with it and would like a refund, please contact us by or phone email with the reason and we will provide a full refund. There is no need to send your purchase back to us. If it is not damaged, please give it to someone who may be able to fix it or enjoy it.

Coaching Services

We do not offer any refunds for services that have already been delivered. If you have paid in advance and cancelled your service at least 24 hours in advance, please contact us by email or phone and we will provide a full refund. For cancellations within less than 24 hours from the scheduled service, a $50 fee will be deducted from your refund.

Workshops and Public Speaking

We do not offer any refunds for services that have already been delivered. Since workshops and public speaking may require preparation time, travel bookings and other expenses, please contact us by email or phone to reach a fair refund. support@nataliemich.com